Monday, January 10, 2011

On-Time Delivery

JEM Electronics
In nearly every business relationship, expectations are set and all parties involved make efforts to fulfill their commitment.  In a good relationship, those expectations are met.  In a great relationship, those expectations are exceeded.
When delivery expectations aren’t met, more than just the business relationship is at stake.  Your internal operations suffer, and your ability to meet customer expectations is compromised. 
Just think about your business…
What happens when materials are late?
                Are products late to market?  Are other divisions of your business affected?
                What happens to your production schedule?
    Do you become unable to meet deadlines internally and for clients?
    Have you seen reduced business from customers, or even lost clients?

At JEM Electronics, we pride ourselves on living up to our commitments so you can live up to yours.  In the past 12 months, JEM has had a 98% OTD rate.  Here is how we do it:
·         Production Capabilities – JEM practices Lean Manufacturing which helps OTD in two key ways.  First, we remain efficient in all of our processes so that we can meet the deadlines set by clients.  Second, we are flexible, which allows us to adapt to the changing needs of our customers in a responsive matter.
·         Strategic Partnerships – In order to hold ourselves to the highest of standards to clients, we hold our strategic partners and suppliers to the highest standards.  JEM continually looks for ways to improve its performance, including the suppliers we do business with.  The strength of the relationships that have been built over thirty years in business gives JEM the ability to offer competitive pricing and lead times while maintaining the highest quality.
·         Account Managers – Account Managers constantly communicate with all JEM departments so that when clients have questions, the questions are answered accurately and quickly.  At JEM, our commitment to client communication is key.  Our goal is to set proper expectations with clients and be proactive in improving our business relationships.
Interested in learning more about JEM?  Click here to download JEM’s Electrical Mechanical Cable Assembly White Papers!

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